As further evidence of their commitment to exceeding customers’ service expectations, Wilson Air Center has again been voted the #1 Best Small Chain in Professional Pilot Magazine’s 2013 Preferences Regarding Aviation Services and Equipment (PRASE) survey. In this annual survey, Professional Pilot Magazine asks their readers, which includes pilots, aircraft owners, passengers and flight crews, to vote on the nation’s best aviation operations. The Wilson Air Center chain (Memphis, Charlotte, Houston, and Chattanooga) has been voted #1 six times in the last seven years.
In addition to this recent recognition, Wilson Air Center – Memphis tied for #3 Best FBO in “The Americas” (North, South and Latin America) survey in Aviation International News (AIN). Each of Wilson Air Center’s individual locations, Charlotte, Houston, Chattanooga and Memphis have also been repeatedly acknowledged for their advances in customer service and commitment to excellence.
“I am extremely proud of our team for continuously striving to be the best in the industry,” says Dave Ivey, Vice President, Wilson Air Center. “Our customers demand the highest level of service, and we strive to exceed their expectations every day.”
Wilson Air Center – Houston has also been recognized as the #1 highest rated FBO at Houston Hobby Airport (HOU) in 2013, by Professional Pilot Magazine. The HOU facility was also previously voted the Most Improved FBO in the nation in the same publication.
Finally, the Wilson Air Center locations of Memphis, Houston and Charlotte all finished in the Top 20 rankings list in this year’s Professional Pilot Survey, further evidencing the company wide commitment to exceed customer expectations.
Wilson Air Center is credited with reinventing the corporate aviation support industry by blending a heritage rich in hospitality management and long-standing passion for aviation. The facility offers corporate services, military handling, airline handling, freight handling, and aircraft management.
With locations in Memphis, TN; Charlotte, NC; Houston, TX; and Chattanooga, TN, Wilson Air Center’s corporate aviation support facilities are renowned for their innovative approach to customer service and satisfaction that originated from roots within the hospitality industry. (Kemmons Wilson was the founder and chairman of Holiday Inn) The Memphis location is the home of one of the world’s largest aircraft canopies, and is touted by the aviation industry as among the top fixed base operations in the United States for the quality of its services and the comfort and design of its facilities. For more information on Wilson Air Center or the services we offer, please call 901-345-2992 or visit www.wilsonair.com.