Eastman Aviation Solutions Offers Complimentary Hydraulic Fluid Analysis For Enhanced Customer Support

Customers utilizing Skydrol® hydraulic fluid are eligible for mySkydrol program

In an effort to further support customers and ensure the performance of Skydrol® is maximized in their aircraft and ground equipment, Eastman Aviation Solutions provides a complimentary hydraulic fluid analysis program. Customers who operate with Skydrol® aviation hydraulic fluid, the most-advanced aviation hydraulic fluid supported by recognized experts in phosphate-ester fluid technology, can take advantage of this service at no additional charge.

The mySkydrol program provides customers with complimentary Skydrol® sample kits which include a sample bottle (Nalgene, HDPE), a sample label, a plastic bag (polyethylene) and a carton box. To ensure the quality and safety of the program, Eastman Aviation Solutions has established specific procedures and guidelines for customers to follow when using the service. Eastman also provides in-depth guidance on sample collection and interpretation of sample test results for customers.

A completely redesigned mySkydrol website, www.myskydrol.com, was recently launched and provides online access to customer support and direct access to fleet or aircraft level data. Every mySkydrol user is given unique login credentials to access the website.

Eastman Aviation Solutions Technical Services Director Nicholas Cleary said “During aircraft operations, hydraulic fluid is subjected to an environment which, in time, alters certain properties of the fluid. Since no two aircraft hydraulic systems operate under the exact same conditions, we suggest that customers have their hydraulic fluid analyzed periodically to assure it meets airframe manufacturing in-service limits.”

Eastman provides global support through three distribution labs that test the samples and can provide AOG support and testing to mySkydrol customers. These labs are located in the U.S., UK, and Singapore.

“We test over 17,000 fluid samples a year from all over the world, which means a lot of time and resources go into supporting our Skydrol® customers,” continued Cleary.

“While this is a sizeable investment, we feel it is important to provide these additional, value added services to customers in order to ensure they are maximizing the performance of their hydraulic fluid without incurring extra cost,” concluded Cleary.

Eastman’s mySkydrol program offers a comprehensive analysis and evaluation of the fluid, with recommendations for corrective action when required.  The sampling, labeling, and shipping procedures are included with the sampling kit and have been established to maintain the safety and integrity of the samples while ensuring the unique identity of each sample is maintained throughout the mySkydrol analytical evaluation. For more information or any questions you may have about the mySkydrol program please contact your local sales manager or technical service specialist.

About Eastman Aviation Solutions

Eastman Aviation Solutions, a dedicated team within Eastman Chemical Company, is an aviation fluids supplier that focuses on providing industry-leading products, technical resources, dedicated support and improved service to the commercial and regional airline, corporate aviation, and helicopter industries.  As a leading turbine oil and hydraulic fluid provider, Eastman Aviation Solutions combines their industry recognized brands Skydrol® aviation hydraulic fluids and  SkyKleen® aviation solvents with Eastman Turbo Oils (formally BP Turbo Oils), merging over a century of experience in aviation fluids, and offering them to customers under one unique brand. Eastman delivers innovative products and solutions while maintaining a commitment of safety and sustainability to their global customer base. Serving approximately 100 countries, Eastman Aviation Solutions products are available throughout the world via approved distributors and direct sale opportunities. To learn more visit www.EastmanAviationSolutions.com.

About Eastman Chemical Company

Eastman is a global specialty chemical company that produces a broad range of products found in items people use every day. With a portfolio of specialty businesses, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. Its market-driven approaches take advantage of world-class technology platforms and leading positions in attractive end-markets such as transportation, building and construction, and consumables. Eastman focuses on creating consistent, superior value for all stakeholders. As a globally diverse company, Eastman serves customers in approximately 100 countries and had 2013 revenues of approximately $9.4 billion. The company is headquartered in Kingsport, Tennessee, USA and employs approximately 14,000 people around the world. For more information, visit www.eastman.com.

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