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West Star Aviation Makes Extensive List of STCs Available
17 Jul 19 Press 0

West Star Aviation Makes Extensive List of STCs Available

July 11, 2019 – West Star Aviation will be making several of their existing STCs available for a limited time to third party installation centers. These STCs are offered for most airframes including Citation, Challenger, Learjet, Embraer, Falcon, Gulfstream and Hawker.

“This is a unique opportunity we are offering for a limited time,” said Dave Feuerhak, Technical Sales Manager, Avionics. “Access to our extensive library of STCs will allow other MROs to complete installations and upgrades that were previously uneconomical due to the high cost and time required to develop their own,” Feuerhak continued.

Each STC will be issued as a one-time use with a Letter of Authorization (LOA) and be specific to each aircraft and associated serial number. For a complete listing of all of the STCs available, please visit the company’s website.

West Star is proud to have been voted the #1 Preferred MRO for six consecutive years from 2014-2019 in Professional Pilot Magazine’s annual PRASE Survey. The survey first included the ‘Most Preferred MRO’ category in 2014 and West Star has won the #1 slot each year since its inception. West Star Aviation specializes in the repair and maintenance of airframes, engines and APUs, avionics installations and repair, major modifications, interior refurbishment, exterior paint, surplus avionics sales, accessory services and parts.

In addition to its primary facilities in East Alton, IL; Grand Junction, CO; Chattanooga, TN; and Perryville, MO, West Star Aviation also maintains satellite facilities at Aspen-Pitkin County Airport in Aspen, CO; Chicago Executive Airport in Chicago, IL; Centennial Airport in Denver, CO; Conroe-North Houston Regional Airport in Houston, TX; Minneapolis/St. Paul International Airport in Minneapolis, MN and Scottsdale Airport in Scottsdale, AZ. The company also provides complete FBO services for transient aircraft at its East Alton and Grand Junction facilities.
West Star Aviation is an industry leader in technical experience and expertise while providing world-class customer services in all the organization’s divisions. For more information visit weststaraviation.com or call 800-922-2421.

7 Tips To Give Your Tradeshow Program A Lift
15 Jul 19 Blog 0

7 Tips To Give Your Tradeshow Program A Lift

Just a few quick tips and reminders on how to get the most out of your tradeshow program this year, no matter what your budget is.

  1. Location, Location, Location
    Give some thought to the location of your exhibit when committing to the show. Main aisles, corner spots or places near association exhibits are all strong for floor traffic. If you have any strategic partners or vendors that are important, try getting a location close to them to maximize your traffic.
  2. Preshow Marketing
    Engage in a preshow marketing plan to let your customers and prospects know that you are exhibiting at the show.  Be sure to include your booth number for easy reference.  You can also add booth # snipes to any of your print ads that will hit before the show or with issues that are taken to the show.
  3. Invest In Your Exhibit
    Make sure you are investing in professional exhibit material. You might not get another chance to make a first impression, and you want your brand and products/services represented in the best light. Everyone has a different budget, and there are solutions at every price point. MAI can help you locate the right one for your needs.
  4. Be Present & Be Engaging
    This one is simple, but one of the most important. You want to make your exhibit as approachable as possible, and this includes who it is in it. Always make sure your exhibit is appropriately staffed and never leave it unattended. Put the phones down, look people in the eye, and try TALKING to them. Oh, and also, DON’T EVER EAT IN YOUR EXHIBIT.
  5. Target Your Targets
    Have an idea going into the show of who you want to talk to. Set as many meetings up in advance as possible, as schedules fill up fast onsite. If you have an in-booth promotion, make sure it is qualifying your traffic down to the desired group and not just a free for all!
  6. Utilize Promotional Items
    Branding is critical on the show floor, and one of the best ways to maximize show buzz is to have a great giveaway or theme. Have at least two types – a higher-end giveaway item for valued customers and prospects and lower priced item for everyone else. Ensures no one walks away empty-handed.
  7. Capture Contact Data & Follow Up ASAP
    Make sure you have a plan to capture contact information for prospects you engage at the show and group them into “A,” “B” and “C” list prospects, so you know who is “hot” at the moment. It’s also essential to have a post-show follow-up plan in place with a phone call, email, or mailer depending on what category they fit.
Have Fun This Summer With 15% Off Your First Order!
09 Jul 19 Blog 0

Have Fun This Summer With 15% Off Your First Order!

Grow your brand awareness with promotional items, the most highly regarded form of advertising!

  • 85% remember the advertiser from a branded item like a shirt or hat
  • An average of 30 promo items are owned per household
  • More than 50% would be more likely to do business with company that provided a promo item
  • Promo items are long lasting and provide the most impressions overall
  • Over 50% of promo items are passed along nationwide
  • Products with the highest quality, utility and attractiveness are kept the longest

Promote Your Business & Start Your Search Today!

To get started or learn more, please contact Michelle Neuhaus 
at 636.530.0088 or mneuhaus@mai-stl.com.

Why You Should Care About Google Analytics
06 Jun 19 Blog 0

Why You Should Care About Google Analytics

So you have a website, great, but does it have Google analytics? If it does, are you monitoring or reviewing the free reports it provides for your digital traffic? If your website is not coded for or does not include the Google analytics tool, you are missing out on a FREE and valuable tool. Google analytics, though sometimes cumbersome, does allow you to gain knowledge about your digital visitors, providing you the ability to review and update your website as needed. Here are a few fundamental reasons we feel Google analytics is a required tool for digital marketing.

  • Allows you to know your visitors (audience) and how they located you (originated)
  • Provides you with data on your marketing efforts based on dated traffic peaks
  • Shows you the most viewed pages and perhaps ones that need content improvement
  • Provides specific data from where your traffic is originating, including referral sites (ROI)
  • It’s FREE!

As stated before, Google analytics is a valuable tool and provides you more data that you probably need. If data overload isn’t your cup of tea, we offer monthly, and quarterly reporting simplified for your review. Give us a shout at 636.530.0088; we’re here to help!

3 Airworthy Reasons To Secure Your Website
04 Jun 19 Blog 0

3 Airworthy Reasons To Secure Your Website

1. Protects Sensitive Data
When someone is on your website and is submitting a contact form, login form, or credit card information, an SSL certificate is crucial to keeping their data safe.

2. SEO Boost!
An SSL certificate is one of the many components in Google’s search algorithm. Showing Google that you are a safe and secure website will increase your rankings and will become essential as other websites come aboard.

3. Builds Trust
Show people that you value their security and that you keep up with the best practices. Be proactive and avoid possible error messages that could cost you visitors or maybe even business.


Take Action!
An SSL Certificate is cost-effective and also reasonably easy to install.
We can help differentiate the level of SSL Certificate that matches your level of security and have it working for you in just a few days.

To get started or learn more, please contact Michelle Neuhaus
at 636.530.0088 or mneuhaus@mai-stl.com

West Star Aviation Ramps Up For Fourth Full-Service Facility at Perryville Regional Airport (KPCD)
12 Jul 18 Press 0

West Star Aviation Ramps Up For Fourth Full-Service Facility at Perryville Regional Airport (KPCD)

July 12, 2018 – West Star Aviation is pleased to announce that it has acquired hangars at Perryville Regional Airport, (KPCD) in Perryville, MO, and will quickly bring capabilities online as its fourth full-service maintenance facility.

The company closed on its fourth hangar on the airport in late June, expanding their KPCD footprint to over 120,000 sq. ft. in hangar and office space. West Star’s largest hangar at its Perryville location can accommodate multiple large–sized corporate aircraft.

In the coming months, West Star will be adding employees and capabilities as they continue to develop this location to its fourth full-service MRO. West Star currently occupies four hangar facilities at the airport, which includes a 28,800 sq. ft. state-of-the-art paint facility with a downdraft filtration system. This paint facility also has the capacity for largesized corporate aircraft. Most recently, the company has promoted Kyle French to General Manager to oversee all of Perryville’s operations.

“We are thrilled to continue our expansion and have Perryville as our fourth full-service location. This location will provide additional centralized maintenance options for our customers all over the world,” said Jeff Curry, Vice President of Operational Efficiency, West Star Aviation.

“I am excited to play an integral part in West Star’s planned expansion and look forward to bringing the West Star mix of experience and capability to our customers at KCPD,” said Kyle French, General Manager, West Star Aviation.

Voted #1 Preferred MRO for five consecutive years from 2014-2018 in Professional Pilot Magazine’s annual “Preferences Regarding Aviation Services and Equipment” (PRASE) Survey, West Star Aviation specializes in the repair and maintenance of airframes, windows, and engines, as well as major modifications, avionics installation and repair, interior refurbishment, surplus avionics sales, accessory services, paint and parts.

In addition to its facilities in East Alton, IL; Grand Junction, CO; and Chattanooga, TN, West Star Aviation runs maintenance operations at Aspen-Pitkin County Airport in Aspen, CO; Chicago Executive Airport in Chicago, IL; Centennial Airport in Denver, CO and Conroe-North Houston Regional Airport in Houston, TX. The company also provides complete FBO services for transient aircraft at its newly remodeled East Alton and Grand Junction facilities. West Star Aviation is an industry leader in technical experience and expertise while providing world-class customer services in all the organization’s divisions. For more information visit www.weststaraviation.com or call 800-922-2421.

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Perryville Facility shot

Perryville Hangar shot

West Star Perryville Full-service Facility 7.12.18

Source: MAI Press

MEKCO Group has Entered into a Strategic Partnership with Donica, Inc.
27 Jun 18 Press 0

MEKCO Group has Entered into a Strategic Partnership with Donica, Inc.

Miami, FL, June 26, 2018 — MEKCO Group is pleased to announce the company has entered into a strategic partnership with Donica, Inc. as their dealer and authorized repair facility for In-Flight Entertainment & Connectivity (IFEC) equipment sales & repairs.

The partnership allows MEKCO to provide repair management, installations and distribution of Donica’s product line including “plug & play” products (DMR, PRAM, QACVR) which are a replacement solution for legacy aircraft. These products increase output quality, storage of memory, potentially lower maintenance costs, lighter weight and longer in-service time.

“This agreement is a crucial step forward for our team. It allows us to simply insert new equipment without a costly aircraft modification for our customers. We always try and provide our customers affordable, scalable, and up to date products which they will enjoy, and provide low-cost carriers some leveling with major airlines, ” said Bill Utset, President & CEO of MEKCO Group.

MEKCO Group’s current capabilities will expand with this partnership to include installation and repair of W6000, and Smart LCD units. Additionally, MEKCO performs IFE & IFEC repairs, in-cabin electronics & electromechanical repairs, as well as in-cabin interiors repair such as plastics, composites and panel adjustments.

MEKCO Group, Inc., a Miami, Florida based company was established in 2008 as an FAA & EASA repair facility, which specializes in the maintenance, repair & overhaul of in-flight entertainment & connectivity, cabin and galley equipment. The company is a leading cabin solutions provider to the global market offering cabin maintenance and installation for WiFi, IFEC, Electronics, and Electro Mechanical solutions. In addition to cabin solutions, MEKCO provides exterior lighting solutions, parts inventory for purchase and exchange. For more information visit www.mekcogroup.com or call 305.592.8807.

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Donica Partnership PR 6.26.18

Source: MAI Press

West Star Aviation Launches Maintenance Event Portal for Customers
21 Jun 18 Press 0

West Star Aviation Launches Maintenance Event Portal for Customers

June 21, 2018 – West Star Aviation is pleased to announce that the company has launched a maintenance event portal for their customers as the latest tool to stay connected while their aircraft is in work.

The new portal was driven by the input of West Star’s customers and will make communication between customers and West Star quicker and more efficient. The user-friendly portal makes it easy for customers to approve squawks online, provides approval status, labor, parts, service and other squawk charges, connects customers and lead technicians, and allows technicians to supply specific detailed photos regarding squawks.

“We are thrilled to be able to deliver yet another tool for our customers to stay connected with the world-class experience of the West Star Aviation team. Our objective was to use customer input in shaping the development to ensure it included all the features and capabilities they find useful and provide a quicker and more efficient way for our customers to connect with our team,” said Matt Vogel, Manager of IT for West Star Aviation.

West Star will be offering this service to customers who have their aircraft in-house at any of their full-service facilities. For more information or to access the portal, please connect with your program manager.

Voted #1 Preferred MRO for five consecutive years from 2014-2018 in Professional Pilot Magazine’s annual “Preferences Regarding Aviation Services and Equipment” (PRASE) Survey, West Star Aviation specializes in the repair and maintenance of airframes, windows, and engines, as well as major modifications, avionics installation and repair, interior refurbishment, surplus avionics sales, accessory services, paint and parts.

In addition to its facilities in East Alton, IL; Grand Junction, CO; and Chattanooga, TN, West Star Aviation runs maintenance operations at Aspen-Pitkin County Airport in Aspen, CO; Chicago Executive Airport in Chicago, IL; Centennial Airport in Denver, CO and Conroe-North Houston Regional Airport in Houston, TX. The company also provides complete FBO services for transient aircraft at its newly remodeled East Alton and Grand Junction facilities. West Star Aviation is an industry leader in technical experience and expertise while providing world-class customer services in all the organization’s divisions. For more information visit www.weststaraviation.comor call 800-922-2421.

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Customer Portal_6.21.18

Source: MAI Press

West Star Aviation Receives Part 145 Repair Station Certification for Houston Satellite Location
17 May 18 Press 0

West Star Aviation Receives Part 145 Repair Station Certification for Houston Satellite Location

May 17, 2018- West Star Aviation is pleased to announce their satellite location at Conroe-North Houston Regional Airport (CXO), has received FAA Part 145 Repair Station Certification.

In operation since 2016, the facility has provided quality maintenance and support services for aircraft at nearby Houston metropolitan airports. As a satellite location for West Star, this location offers 24/7 on-call AOG mobile service, limited maintenance and troubleshooting, as well as avionics repair. Additionally, satellite locations can assist with obtaining ferry permits so customers can utilize one of the three full-service MRO facilities located at East Alton, IL (ALN), Grand Junction, CO (GJT), and Chattanooga, TN (CHA).

“Receiving our FAA Part 145 Repair Station Certificate is further recognition of the experience level of our technicians in Houston, as well as our capabilities in Houston to service our customers in Texas, Oklahoma and Louisiana,” said Jim Rankin, CEO, West Star Aviation. “We are pleased to continue to offer our Houston customers maintenance options at our satellite CXO facility, while still providing access to our full-service maintenance facilities in ALN, GJT, and CHA,” added Rankin.

For more information on specific models and ratings included in the Part 145 certification for Houston, please visit www.weststaraviation.com.

Voted #1 Preferred MRO for five consecutive years from 2014-2018 in Professional Pilot Magazine’s annual “Preferences Regarding Aviation Services and Equipment” (PRASE) Survey, West Star Aviation specializes in the repair and maintenance of airframes, windows, and engines, as well as major modifications, avionics installation and repair, interior refurbishment, surplus avionics sales, accessory services, paint and parts.

In addition to its facilities in East Alton, IL; Grand Junction, CO; and Chattanooga, TN, West Star Aviation runs maintenance operations at Aspen-Pitkin County Airport in Aspen, CO; Chicago Executive Airport in Chicago, IL; Centennial Airport in Denver, CO and Conroe-North Houston Regional Airport in Houston, TX. The company also provides complete FBO services for transient aircraft at its newly remodeled East Alton and Grand Junction facilities. West Star Aviation is an industry leader in technical experience and expertise while providing world-class customer services in all the organization’s divisions. For more information visit www.weststaraviation.com or call 800-922-2421.

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Houston Part 145 Certificate 5.17.18

 

Source: MAI Press

WEST STAR AVIATION Voted #1 in Professional Pilot Magazine’s 2018 PRASE Survey for Fifth Consecutive Year
10 May 18 Press 0

WEST STAR AVIATION Voted #1 in Professional Pilot Magazine’s 2018 PRASE Survey for Fifth Consecutive Year

May 10, 2018 – West Star Aviation is proud to announce the company has been voted #1 Preferred Maintenance Repair and Overhaul (MRO) in the 2018 Professional Pilot Magazine’s Annual Preference Regarding Aviation Services and Equipment (PRASE) survey for five consecutive years. The publication began including the category “Best MRO” in 2014 and West Star has been voted #1 every year from 2014-2018.

Professional Pilot magazine is a staple in the business aviation industry and has nationwide coverage reaching over 22,000 readers worldwide. The publication provides feature information, editorial and industry news to pilots and corporate aviation professionals. The PRASE survey is an interactive reader to editor conducted survey on an annual basis by Professional Pilot magazine in which industry professionals, pilots, and aircraft maintenance professionals vote based on their experience, performance, quality and company knowledge in a wide range of categories.

“I cannot emphasize how thankful we are that we were voted #1 MRO provider for the fifth year by the readers who took the PRASE survey. These are customers and industry professionals who vote, and we are thrilled that our heritage of world-class service continues to shine,” said Debi Cunningham, Vice President of Marketing,  West Star Aviation. “We strive on a daily basis to provide excellent service and we hold these titles with honor at our company,” Cunningham continued.

Voted #1 Preferred MRO for five consecutive years from 2014-2018 in Professional Pilot Magazine’s annual “Preferences Regarding Aviation Services and Equipment” (PRASE) Survey, West Star Aviation specializes in the repair and maintenance of airframes, windows, and engines, as well as major modifications, avionics installation and repair, interior refurbishment, surplus avionics sales, accessory services, paint and parts.

In addition to its facilities in East Alton, IL; Grand Junction, CO; and Chattanooga, TN, West Star Aviation runs maintenance operations at Aspen-Pitkin County Airport in Aspen, CO; Chicago Executive Airport in Chicago, IL; Centennial Airport in Denver, CO and Conroe-North Houston Regional Airport in Houston, TX. The company also provides complete FBO services for transient aircraft at its newly remodeled East Alton and Grand Junction facilities. West Star Aviation is an industry leader in technical experience and expertise while providing world-class customer services in all the organization’s divisions. For more information visit www.weststaraviation.com or call 800-922-2421.

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PRASE winner 5x 5.10.18

Source: MAI Press

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